Our guiding approach
At Sol Maravante we believe sustainable success comes from balancing strategy with people. Our approach combines sharp business insight with human focused coaching ensuring growth that lasts.
We don’t believe in one size fits all solutions. Every client journey begins with listening, understanding and uncovering the challenges to align with your goals and design tailored solutions that drive measurable results. By combining business insight with a human-centred approach, we ensure every step we take together creates clarity, momentum and lasting impact.
1- Discover
We begin by listening and understanding your goals, challenges and vision. This phase builds the foundation for everything we do together.
2- Design
With clarity on your goals we transform insights into a tailored roadmap. This stage is about creating strategies adaptable to your context. Every element is designed to give you clarity, focus and confidence before moving into execution.
3 -Deliver
We put the plan into motion, providing structured support and guidance so progress is not only visible but measurable.
4- Develop
We focus on long term growth by strengthening leadership, building resilience and embedding sustainable practices that ensure lasting impact.
Luxury Transformation of a Multi-Outlet Hotel F&B Operation: Over six months, I led the comprehensive revitalization of a multi-outlet hotel F&B concept, elevating every facet of the operation, from talent and training to guest experience, into a benchmark of excellence.
Here are some challenges I helped them overcome:
- High staff turnover and low morale impacting service consistency
- Lack of creativity and distinctive appeal across outlets
- Fragmented operational processes and inconsistent or non existent SOP adherence
- Suboptimal revenue management limiting financial performance
- Underwhelming guest engagement and experience across outlets
Key Outcomes
Strategic Initiatives
- Curated, recruited, and developed high-performing teams committed to service excellence
- Designed and implemented meticulous SOPs, establishing seamless operational standards
- Delivered tailored training programs to enhance efficiency, service finesse, and operational cohesion
- Revitalized menus, concepts, and outlet presentation to spark creativity and elevate the guest journey
- Optimized workflows and introduced cross-functional collaboration for superior operational harmony.
Results
- Revenue growth: +15% in six months
- Operational efficiency: 20% reduction in waste and labor inefficiencies
- Guest satisfaction: +25% increase in positive feedback and engagement
- Teams empowered, cohesive, and motivated, ensuring consistent excellence
- Elevated service standards and creatively distinct offerings across all outlets
Summary
Through visionary leadership, structured processes, and inspired coaching and guidance, the hotel’s F&B operation was transformed into a high-performing, guest-centric, and financially robust enterprise, delivering exceptional experiences and tangible results.